Trados LSP Package Fair Use Policies

The Company does not limit the number of words or files that the Customer uploads to the Trados platform or API Integrations with the platform in these subscription plans but expects that the Customer's use will be fair. For the purpose of these Terms of Service, the Customer's use of the Trados Platform is fair if it does not exceed the fair use allowances set out below.
 
Should the Customer exceed the volume defined as fair use, the Company has the right to initiate a re-negotiation of the subscription terms with the Customer. If no agreement is reached between the Customer and the Company within 30 days, the Company may terminate the Customer's account and the Agreement with a 30-day notice period during which the Customer may use their account in line with these Terms of Service and by respecting the fair use policy.
 

Concurrent Users

The number of concurrent users that can access your Trados instance at the same time.
 
Product LSP Trados Team Starter
base package		 LSP Trados Team
base package		 LSP Trados Accelerate
base package
Allowance Not applicable 50 50
 
 

Custom Reporting Fair Use Allowance

A reader session is a 30-minute interval of time during which a reader can access dashboards and interact with data. A reader session starts with user-initiated action (for example, loading a dashboard, refreshing a report page, drill-down, or filtering) and runs for the next 30 minutes. Keeping a dashboard open in a background browser window or tab does not result in active sessions until the reader initiates action on the page.
 
Product LSP Trados Team Starter
base package		 LSP Trados Team
base package		 LSP Trados Accelerate
base package
Allowance Not applicable Not applicable 1000 reader sessions
per year 
  
 

API Fair Use

Access to the Trados platform via the API is subject to usage limits. The number of permitted calls per tenant is defined here: API Rate Limits. 
 
 
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In the event of any inconsistencies between the Fair Use Policy and Product Order Form, the Order Form shall take precedence.