Support
We offer a wide range of technical and non-technical assistance programmes and support to help you get the most out of your Trados products – from a rich library of online resources and free access to community support provided by other Trados users, to paid support and maintenance which gives you direct contact with our team of technical support professionals. Our support options are designed to help you be more efficient and productive with our products.
For more information, view our Technical Support Service Policy and Product Release Policy.
Trados Studio licensing support
Knowledge base
Search for useful technical support articles for all Trados products.
Log an installation and licensing support ticket
Get direct support from our team of professionals. Installation and licensing support is free for all Trados customers.
Log a technical support ticket
Get direct support from our team of professionals. An active Support and Maintenance Agreement is required for technical support.
RWS Community
Browse a wealth of information on all Trados solutions, covering a wide range of topics, provided by other users like you as well as Trados insiders.