Support
We offer a wide range of technical and non-technical assistance programmes and support to help you get the most out of your Trados products – from a rich library of online resources and free access to community support provided by other Trados users, to paid support and maintenance which gives you direct contact with our team of technical support professionals. Our support options are designed to help you be more efficient and productive with our products.
For more information, view our Technical Support Service Policy and Product Release Policy.
Knowledge base
Search for useful technical support articles for all Trados products.
Licensing help
Step through this dedicated guide to solve Trados Studio licensing problems.
Log a ticket
Get direct support from our team of professionals (Gateway login and active Support and Maintenance Agreement required).
RWS Community
Browse a wealth of information on all Trados solutions, covering a wide range of topics, provided by other users like you as well as Trados insiders.